Working for a lovely company within a great team, we have the opportunity for a 12 month temporary assignment, possibly longer as a Customer Service Administrator.
This is a busy, varied role in nice new offices, with the option to be office based or hybrid working.
The role as Customer Service Administrator is to manage the repair and replacement requests and processing products within their guarantee period.
To liaise with credit control to manage systems issues for the processing of returns.
To explain the returns procedure to distributors.
Handle calls efficiently and confidently, and answer correspondence.
Ensure the system is kept up to date, providing reports and feedback.
We are looking for some one who is reliable, organised and efficient. Previous experience within a customer support role with a good admin background.
Knowledge of SAP would be an advantage, but full training will be provided.
£22,000 – £25,000